Below are some of are common questions:
All our prices are displayed in US dollars. When you check out, prices will be automatically converted to your regional currency.
Please send us an email at firstname.lastname@example.org! If we get enough requests then we have no choice but to make more merch :)
Please email us as soon as possible at email@example.com! Be sure to include your order number and recipient name in your email. Your order number is a code in the body of your store confirmation email.
Please notify us within four weeks of your order update, at firstname.lastname@example.org. We will definitely investigate and report back to you. Any notifications with products not arriving after four weeks of the order date will not be issued a refund.
We are happy to assist! Email us at: email@example.com.
All orders are final so please shop carefully. If you have questions regarding a specific product, please ask us before ordering at firstname.lastname@example.org.
If you encounter a problem with your order, please email our team at email@example.com and let them know what was wrong with your order.
If you incorrectly entered your mailing address and the product is returned back to us, we will issue a refund for the product(s) purchased. You are able to reorder the product again at your expense, including shipping the product(s) again to the correct mailing address. Please double check your shipping address is entered correctly! Thank you.
Shipping is calculated by this shipping service and varies by height, weight, and destination.
Yes, orders can be shipped across the world to almost any destination! We'd be glad to ship to your location. We do wish to note, however, that the international orders may take a while to arrive, as we have no control over the international shipping process. As well, certain regions may charge a customs rate upon arrival, which is separate from any costs for the item itself. We are unable to ship to some countries because of legal restrictions or shipping carrier limitations. The list of restricted countries may change depending on world events. But, for now, we cannot ship to the following destinations:Crimea, Luhansk, and Donetsk regions in Ukraine, Russia, Belarus, Ecuador, Cuba, Iran, Syria, North Korea, Afghanistan, Bhutan, Brunei, Chad, Laos, Libya, Mongolia, Samoa, South Sudan, Timor-Leste, Turkmenistan, and Yemen.
Shipping prices vary by location and weight. Unfortunately, we cannot factor in duty or customs fees into international shipping. We apologize for this inconvenience.
All items are shipped via a 3rd-party warehouse and fulfillment location in the United States. Apparel, and homeware items are shipped directly from this same dropshipping manufacturer, which has multiple outlets around the world.
PLEASE NOTE: Customers will be required to pay any customs, duties, or import fees incurred by local, or national governments. We apologize for this inconvenience.
Products will ship within 1-3 weeks. Preorder items will ship depending on the schedules laid out in the product descriptions. Domestic shipping can take up to 10 business days depending on the destination. International orders may take up to 6-8 weeks to arrive, depending on the destination.
Please place your holiday orders by 12/1/22. We highly recommend ordering as soon as possible, as this is a very busy time of year for our shipping partners. Delays due to staffing, customs, weather, etc. can impact delivery times. As such, holiday delivery can not be guaranteed, even if the order was placed by 12/1/22.
I'm ordering from overseas! Would it be possible to adjust the customs form to avoid paying fees?
We unfortunately cannot misrepresent or reclassify items imported from the United States. This would be in violation of international customs laws. We strongly recommend consulting all customs duties and regulations before ordering.
Preorders occur in three phases:
Phase One, Ordering: We open preorders for these items for approximately 10-14 days. After this window closes, no more orders will be taken. We then order our stock based on the quantities of each item.
Phase Two, Manufacturing: When we send away for our preorder items, the turnaround period for this varies from item to item. We will denote these manufacturing times in the product description.
Phase Three, Shipping: This is the fun part! We begin shipping out items as soon as they arrive.
The Arcana Tarot is a complete 78-card deck, containing all the major and minor Arcana as they appear in the game. The cards are edged and detailed in gold foil. It comes in a paper tuck-top container.