Free standard shipping on orders over $100 USD (US and Canada only). *Excludes Arcana Figurines.

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Shipping policy

SHIPPING

What is your shipping policy?

Shipping is calculated by this shipping service and varies by height, weight, and destination.

Do you ship internationally?

Yes, orders can be shipped across the world to almost any destination! We'd be glad to ship to your location. We do wish to note, however, that the international orders may take a while to arrive, as we have no control over the international shipping process. As well, certain regions may charge a customs rate upon arrival, which is separate from any costs for the item itself.  We are unable to ship to some countries because of legal restrictions or shipping carrier limitations.  The list of restricted countries may change depending on world events, but for now, we cannot ship to the following destinations:  Ukraine, Russia, Belarus, Ecuador, Cuba, Iran, Syria, North Korea, Afghanistan, Bhutan, Brunei, Chad, Laos, Libya, Mongolia, Samoa, South Sudan, Timor-Leste, Turkmenistan, and Yemen.

How much is shipping?

Domestic shipping starts at $3.99 USD. International shipping starts at $10.00 USD. International shipping prices vary by location and weight. Unfortunately, we cannot factor in duty, or customs fees into this figure, we apologize for this inconvenience.

Where do you ship from?

All items are shipped via a 3rd-party warehouse and fulfillment location in the United States Apparel, and homeware items are shipped directly from this same drop-shipping manufacturer, which has multiple outlets around the world.

PLEASE NOTE: Customers will be required to pay any customs, duties, or import fees incurred by local, or national governments. We apologize for this inconvenience.

How long will it take to ship my order?

Products will ship within 1-3 weeks. Preorder items will ship depending on the schedules laid out in the product descriptions. Domestic shipping can take up to 10 business days depending on the destination. International orders may take up to 6-8 weeks to arrive, depending on the destination. 

When should I order for holiday delivery?

Please place your holiday orders by 12/1/23.  We highly recommend ordering as soon as possible, as this is a very busy time of year for our shipping partners.  Delays due to staffing, customs, weather, etc. can impact delivery times.  As such, holiday delivery can not be guaranteed, even if the order was placed by 12/1/23.

I'm ordering from overseas! Would it be possible to adjust the customs form to avoid paying fees?

We unfortunately cannot misrepresent or reclassify items imported from the United States. This would be in violation of international customs laws. We strongly recommend consulting all customs duties and regulations before ordering.